GENERAL CONDITIONS OF SALE - Online store
VALID FROM 01/01/2021
The General Conditions of Sale described below detail the rights and obligations of Atelier Recycl'et Bois and its customers in connection with the sale of goods by the company on its online store www.recycletbois.fr Any service performed by Atelier Recycl'et Bois implies the buyer's unreserved acceptance of these General Conditions of Sale.
ARTICLE 1. - General
These general conditions express all the obligations of the parties. In this sense, the buyer is deemed to accept them without reservation.
These general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels. They are accessible on the website www.recycletbois.fr and will prevail, where applicable, over any other version or any other contradictory document.
The seller and the buyer agree that these general conditions exclusively govern their relationship. The seller reserves the right to modify its general conditions from time to time. They will be applicable as soon as they are put online. The GTC are those in force on the date of payment (or the first payment in the event of multiple payments) for the order. These T & Cs can be viewed on the company's website at the following address : www.recycletbois.fr/boutique-cgv
If a condition of sale were to be lacking, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France. These general conditions of sale are valid until December 31, 2021.
ARTICLE 2. - Purpose
The purpose of these general conditions is to define the rights and obligations of the parties within the framework of the online sale of goods offered by the seller to the buyer, from the website www.recycletbois.fr / boutique.
These General Conditions of Sale (GTC) apply to all sales of the following products made through the company's website which are an integral part of the Contract between the buyer and the seller : eco-designed furniture and decorative objects in wood.
ARTICLE 3. - Pre-contractual information
3.1. The buyer acknowledges having had communication, prior to placing his order and concluding the contract, in a readable and understandable manner, of these general conditions of sale and of all the information listed in article L. 111- 1 of the Consumer Code.
3.2. The following information is sent to the buyer in a clear and understandable manner:
the essential characteristics of the property;
the price of the good;
in the absence of immediate execution of the contract, the date or the deadline at which the seller undertakes to deliver the good, whatever its price;
information relating to the identity of the seller, his postal, telephone and electronic contact details, and his activities, those relating to legal guarantees, the functionalities of the digital content and, where applicable, its interoperability, the existence and the terms of implementation of guarantees and other contractual conditions.
3.3. The seller communicates the following information to the buyer:
its name or corporate name, the geographic address of its establishment and, if it is different, that of the registered office, its telephone number and its e-mail address;
the terms of payment, delivery and performance of the contract, as well as the terms provided by the professional for handling complaints;
the existence and terms of exercise of the legal guarantee of conformity provided for in Articles L. 217-4 to L. 217-14 of the Consumer Code and the guarantee against hidden defects provided for in Articles 1641 et seq. of the Civil Code .
3.4. The seller indicates, with regard to digital content : any relevant interoperability of this content with certain hardware or software of which the professional is aware or should reasonably be aware.
3.5 The buyer acknowledges having received the advice and information necessary to ensure the suitability of the offer and its needs. The buyer declares to be able to contract legally under French law or to validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the company Atelier Recycl'et Bois constitutes proof of all transactions.
ARTICLE 4. - The order
The buyer has the possibility of placing his order online at www.recycletbois.fr/boutique , from the online catalog and by means of the form which appears therein, for any product, within the limit of available stocks. In case of unavailability of an ordered product, the buyer will be informed by email.
4.1 Creation of a customer account
Before placing his first order, the buyer must create an account on the site www.recycletbois.fr In order to be able to validate his future orders and proceed with the withdrawal of the products, he must provide a certain number of information essential to the smooth running of the transaction: title, surname and first name, e-mail address and password. Without this information marked as mandatory by the presence of an asterisk in the customer profile form, the customer account cannot be validated. The buyer guarantees that all the information he gives in the customer profile form is accurate, up to date and sincere and is not vitiated by any misleading nature. The buyer has the possibility to identify himself at any time, until the finalization of the order. They will be asked to enter their email address and password. In the event of a loss of password, via the "forgotten password" option on the site www.recycletbois.fr and the information of his email address, the customer will obtain his password from it and will have the option to reset it. In the event of modification (s) to be made to the elements constituting his account, the customer undertakes to make the changes within the "my account" area of the site www.recycletbois.fr . The buyer remains responsible for his account, until it is deactivated.
4.2 Deactivation of the customer account
If the customer wishes to deactivate his account, he will contact the seller by email ( communication [@] recycletbois.fr ) indicating his wish to unsubscribe. This account will be deleted from the database. Orders placed before sending the email will however be honored.
4.3. Placing and validation of the order
To place an order, the buyer adds products to his "basket". He can at any time decide to add new products, to modify the desired quantity per product already added to his "basket" or to delete certain products added by mistake.
Once their selection is complete, the buyer clicks on "finalize my order" and switches to a summary of all of their order. He is given the possibility of checking his order and therefore of modifying the desired quantity per product already added to his "basket" or of deleting certain products added by mistake. Once this check is completed, the buyer validates his order definitively and determines his billing address. In order for the order to be validated, the buyer must accept, by clicking on the place indicated, these general conditions. He will also have to choose the address and the delivery method, and finally validate the payment method.
The sale will be considered final:
after sending to the buyer the confirmation of the acceptance of the order by the seller by e-mail;
and after receipt by the seller of the full price.
Any order implies acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will occur within the framework of a possible exchange and the guarantees mentioned below.
In certain cases, in particular non-payment, incorrect address or other problem on the buyer's account, the seller reserves the right to block the buyer's order until the problem is resolved. The cancellation of the order for this product and its possible refund will then be made, the rest of the order remaining firm and final.
4.5 Order tracking
The order paid by the buyer, he receives the summary of the products composing it on his e-mail address as well as the order number. In order to streamline customer relations and limit our ecological impact, invoices will be dematerialized and sent only in electronic format to the email address associated with the customer account.
The buyer also has the possibility of accessing the history of his orders at any time by being identified on the site.
For any question relating to the follow-up of an order, the buyer must call +33 (0) 671. 093. 822 from 9h00 to 12h00 from Monday to Friday inclusive (cost of a local call) or send an email to communication [@] recycletbois.fr
ARTICLE 5. - Electronic signature
The online supply of the buyer's credit card number and the final validation of the order will constitute proof of the buyer's agreement:
payment of amounts due under the purchase order,
signature and express acceptance of all transactions carried out.
In the event of fraudulent use of the bank card, the buyer is invited, as soon as this use is noted, to contact +33 (0) 892.705.705 (Price: € 0.34 per minute).
ARTICLE 6. - Proof of the transaction
The computerized registers, kept in the computer systems of the seller under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium which can be produced as proof.
ARTICLE 7. - Product information
The products governed by these general conditions are those which appear on the seller's website and which are indicated as sold and shipped by the seller. They are offered within the limits of available stocks.
The products are described and presented with the greatest possible accuracy, likewise, the photographs of the products are as faithful as possible but cannot ensure a perfect similarity with the good offered, in particular with regard to the colors of the wood and the colors.
ARTICLE 8. - Price
The seller reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order, subject to availability on that date. Prices are in euros. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices are net of VAT (article 293B of the CGI). Orders to countries outside the European Union are also shipped exempt from VAT, the buyer may have to pay the VAT for his country upon delivery.
Payment of the full price must be made when ordering. At no time can the sums paid be considered as a deposit or down payment. If one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change could be reflected in the selling price of the products.
When the products are affected by an eco-contribution (furniture and lighting), the price indicated first corresponds to the total amount including the price of the product and its eco-contribution including tax. The respective values are shown below and separately. of each of them, in € incl.
ARTICLE 9. - Method of payment
It is an order with obligation of payment, which means that the placing of the order implies a payment by the purchaser.
To pay for his order, the buyer has his choice of all the payment methods made available to him by the seller and listed on the seller's website. The buyer guarantees the seller that he has the necessary authorizations to use the payment method chosen by him, when validating the order form. The seller reserves the right to suspend any order management and any delivery in the event of refusal of authorization of payment by bank card from officially accredited bodies or in the event of non-payment. The seller reserves the right in particular to refuse to make a delivery or to honor an order from a buyer who has not fully or partially paid a previous order or with whom a payment dispute is being administered. . The seller has implemented an order verification procedure to ensure that no one is using another person's bank details without their knowledge.
As part of this verification, the buyer may be asked to send the seller by email a copy of an identity document as well as proof of address. The order will then be validated only after receipt and verification by the seller of the parts sent.
The price is paid in cash when ordering, by credit card via the STRIPE or PayPal payment system, by bank transfer or bank check by contacting customer service.
If it is an order by email, the payment of orders is made by check, bank transfer or PayPal.
Payments made by the buyer will only be considered final after effective collection of the sums due by the seller.
ARTICLE 10. - Product availability - Refund - Resolution
Except in cases of force majeure or during periods of closure of the online store which will be clearly announced on the home page of the site, shipping times will be, within the limits of available stocks, those indicated below. Shipping times run from the date of registration of the order indicated on the order confirmation email.
For deliveries to mainland France, the shipping time (leaving our warehouse) is 14 working days from the day following the day on which the buyer placed his order.
For deliveries within the territory of the European Union and to third countries, the shipping time (departure from our warehouse) is 21 working days from the day following that on which the buyer placed his order. For specific or personalized orders, the deadlines will be communicated on a case-by-case basis.
In the event of failure to comply with the agreed delivery date or deadline, the buyer must, before terminating the contract, order the seller to perform it within a reasonable additional period. In the absence of performance at the expiration of this new period, the buyer may freely terminate the contract. The buyer must complete these successive formalities by registered letter with acknowledgment of receipt or in writing on another durable medium.
The contract will be considered as terminated upon receipt by the seller of the letter or writing informing him of this termination, unless the professional has performed in the meantime. The buyer may however immediately terminate the contract, if the dates or deadlines seen above constitute for him an essential condition of the contract. In this case, when the contract is terminated, the seller is required to reimburse the buyer for all sums paid, at the latest within 14 days of the date on which the contract was terminated.
In case of unavailability of the ordered product, the buyer will be informed as soon as possible and will have the possibility of canceling his order. The buyer will then have the choice of requesting either the reimbursement of the sums paid within 30 days at the latest of their payment, or the exchange of the product.
10.1. PayPal Purchase Protection
By using the PayPal payment method, the customer can benefit from PayPal Buyer Protection . If there is a problem, the customer can let the seller know that you have a problem with the transaction by reporting a dispute to your Dispute Manager within 180 days after your payment. If you are unable to resolve the issue with the seller, turn the dispute into a complaint within 20 days from the date of notification of the dispute. Maintain a valid PayPal account. If your transaction qualifies for PayPal Buyer Protection, we may cover the cost of refunding the full amount of the item purchased and the initial delivery charges.
ARTICLE 11. - Recyclability and Eco-contribution
11.1. WEEE:
Lamps and lights, interior lighting… all lighting equipment is considered waste electrical and electronic equipment (WEEE). This waste is subject to specific regulations : WEEE regulations (R543-181 of the Environmental Code). In order to be properly decontaminated before being recycled, they must not be thrown with ordinary waste or in scrap metal dumpsters. Atelier Recycl'et Bois is registered in the National Register of Producers of ADEME and declares each year the equipment placed on the market. By joining the ECOLOGIC eco-organization under number M3383, it contributes to the collection of waste electrical and electronic equipment in proportion to the equipment it places on the market.
11.2 Furniture :
The eco-participation is a contribution that must be applied to the price of each piece of furniture, mattress, duvet and new pillow. It makes it possible to finance the collection, sorting, recycling and / or energy recovery of these used products. This contribution is paid in full to Éco-Meubles, a non-profit eco-organization approved by the State. Its mission is to develop the collection of these products, to ensure their recovery at the end of their life and to promote reuse and reuse. For more information: eco-mobilier.fr.
Atelier Recycl'et Bois is registered in the National Register of furnishing elements marketers under the number FR028305. This number guarantees that Atelier Recycl'et Bois, by joining Éco-Meubles, is in compliance with the regulatory obligations incumbent on it in application of article L541-10-6 of the Environmental Code. The eco-contribution is indicated separately on each product concerned.
ARTICLE 12. - Terms of delivery
Delivery means the transfer to the consumer of physical possession or control of the good. It is only made after confirmation of payment by the seller's banking organization. The products ordered are delivered as follows:
Free collection at the workshop, Colissimo, or relay point for low volume parcels, i.e. small furniture and decorative objects whose cumulative dimensions do not exceed 150cm or 30kg.
Free collection at the workshop, transport by the seller, Guisnel, co-transport solution in the case of large orders (furniture) either (L + W + H exceeding 150cm or 30kg) .These modes of transport will be subject to '' specific pricing information based on the volume to be delivered and the buyer's geographic area. In the event of a solution by co-transport, the delivery times will be extended but defined in advance with the buyer.
The products are delivered to the address indicated by the buyer on the order form, the buyer must ensure its accuracy. Any package returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the buyer's expense. The buyer can, at his request, obtain the sending of an invoice to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.
The delivery for bulky furniture will be made at " No door », Ie at the bottom of the building or at the entrance to the Buyer's home and requires an appointment. The Buyer must therefore make arrangements to be able to receive his package and transport it by his own means. The seller cannot be held responsible for late delivery due exclusively to unavailability of the customer after several meeting proposals.
If the buyer is absent on the day of delivery, the deliveryman will leave a calling card in the letterbox, which will allow the parcel to be collected from the place and during the period indicated. If at the time of delivery, the original packaging is damaged, torn or opened, the buyer must then check the condition of the items. If they have been damaged, the buyer must absolutely refuse the package and note a reservation on the delivery slip (package refused because open or damaged).
It is recommended that the buyer indicate on the delivery note and in the form of handwritten reserves accompanied by his signature any anomaly concerning the delivery (damage, product missing compared to the delivery note, damaged package, broken products ... ).
ARTICLE 13. - Transfer of risks
The transfer of ownership will only be carried out after full payment of the price by the buyer, regardless of the delivery date.
Delivery is deemed to have been made upon delivery of the products ordered by the seller to the buyer or to a third party designated by the latter.
ARTICLE 14. - Legal guarantee of conformity and Legal guarantee against hidden defects
Maxime PAGNON - Atelier Recycl'et Bois - whose head office is located at Lieu-dit Le Repas (LIVRY) 14240 Caumont-sur-Aure, France - guarantees the conformity of the goods with the contract, allowing the buyer to formulate a request under the legal guarantee of conformity provided for in Articles L. 217-4 to L. 217-14 of the Consumer Code or the warranty against defects in the item sold within the meaning of Articles 1641 et seq. of the Civil Code.
ARTICLE 15. - Right of withdrawal
In accordance with the provisions of the Consumer Code, the buyer has 14 working days from the date of delivery of his order, to return any item that does not suit him and request reimbursement without penalty, to the with the exception of return costs which remain the responsibility of the buyer.
The products must however be returned in their original packaging or accompanied by the original packaging while taking all necessary precautions to guarantee the protection of the returned item within 14 days of notification to the seller of the decision to withdrawal of the buyer.
Returns are to be made in their original condition and complete (packaging, accessories, original label) allowing them to be re-marketed in new condition, accompanied by the purchase invoice. Products that are not returned, returned incomplete, damaged or damaged cannot be reimbursed. All products produced on demand and personalized cannot be the object of a retraction, they are neither taken back nor exchanged.
The right of withdrawal can be exercised online, using the withdrawal form available on the website www.recycletbois.fr. In this case, an acknowledgment of receipt on a durable medium will be immediately communicated to the buyer. Any other mode of declaration of withdrawal is accepted. It must be unambiguous and express the desire to retract.
In the event of exercise of the right of withdrawal within the aforementioned period, the price of the product (s) purchased as well as the delivery costs are reimbursed. Return costs are the responsibility of the buyer. In the event of withdrawal, the refund will be made no later than 14 days from the date on which the seller is informed of the buyer's decision to withdraw, but in this case, the seller may also choose to defer this reimbursement until recovery of the product (s).
ARTICLE 16. - Force majeure
All circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations are considered grounds for exemption from the obligations of the parties and result in their suspension. The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.
All irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, will be considered as force majeure. Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.
The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure event lasts longer than three months, these general conditions may be terminated by the injured party.
ARTICLE 17. - Intellectual property
The content of the website (technical documents, drawings, photographs, etc.) remains the property of the seller, the sole holder of the intellectual property rights over this content. Buyers agree not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and is liable to constitute an offense of counterfeiting.
ARTICLE 18. - Information technology and freedoms
The personal data provided by the buyer are necessary for the processing of his order and the establishment of invoices. They may be communicated to the seller's partners responsible for the execution, processing, management and payment of orders.
The website www.recycletbois.fr,:
hosted by 1 & 1 IONOS SARL, 7 place de la gare, 57200 Sarreguemines, France
powered by WIX.com LTD, 40 Tel Aviv Port, Tel Aviv Jaffa 6350671
benefits from protection and encrypted data transmission by SSL security certificate (mentioned by https). A subcontracting agreement has been concluded with 1 & 1 IONOS in order to further protect your personal data. Thanks to this agreement you can legally confirm the security of your data on 1 & 1's servers IONOS Internet SE. Data marked with an asterisk in the questionnaire must be provided. Otherwise, Atelier Recycl'et Bois will not be able to validate your order.
The information collected may be used to send the buyer information concerning promotional or advertising operations by Atelier Recycl'et Bois. When providing their contact details, the buyer can choose not to subscribe to the newsletter by not checking the relevant box. The buyer can also unsubscribe at any time by clicking on the link in the e-mails, on the site www.recycletbois.fr or by e-mail communication [@] recycletbois.fr
All the information relating to compliance with the General Data Protection Regulation (EU Regulation 2016/679) by Atelier Recycl'et Bois is available on the website on page " Privacy Policy » Www.recycletbois.fr/politique-confidentialite .
The buyer has a right of permanent access, modification, rectification and opposition with regard to information concerning him. This right can be exercised under the conditions and according to the methods defined in the section " Privacy Policy ".
ARTICLE 19. - Partial non-validation
If one or more stipulations of these general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.
ARTICLE 20. - Non-waiver
The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation. in question.
ARTICLE 21. - Title
In case of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.
ARTICLE 22. - Language of the contract
These general conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute.
ARTICLE 23.- Customer relationship - After Sales Service
For any information, question or complaint, the customer can contact Atelier Recycl'et Bois:
By e-mail ( communication [@] recycletbois.fr ),
By phone on +33 (0) 671.093.822 - Monday to Friday, 9 a.m. to 12 p.m.
By mail to : Recycl'et Bois Workshop - Maxime PAGNON - Lieu-dit Le Repas (LIVRY) 14240 Caumont-sur-Aure.
ARTICLE 24. - Disputes - Consumer mediation
In accordance with the provisions of Articles L 611-1 and R 612-1 et seq. Of the Consumer Code concerning the amicable settlement of disputes, when the buyer has sent a written complaint to the seller and he has not obtained satisfaction or response within two months, he can submit his complaint free of charge to the consumer mediator. The mediator must be contacted within a maximum period of one year from the initial complaint.
In the absence of an amicable settlement, the buyer can choose:
To resort to an amicable mediation solution within a maximum period of one (1) year from his written complaint made by the buyer to the seller by using the online dispute resolution system accessible by clicking here: https: //webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage , it being specified that the proposed mediation process cannot be a prerequisite for referral to the competent courts by the buyer .
To bring his complaint before the competent French courts.
ARTICLE 25. - Applicable law
These general conditions are subject to the application of French law, to the exclusion of the provisions of the Vienna Convention. This is the case for the substantive rules as well as for the formal rules.
In the event of a dispute or claim, the buyer will address the seller as a priority and an amicable solution will be sought before any legal action.
In the absence of this solution, the dispute will be submitted exclusively to arbitration by the Commercial Court of Caen. The French courts will have sole jurisdiction.
APPENDIX 1 - Provisions relating to legal guarantees
CONSUMER CODE
Article L217-4
The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery.
It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility.
Article L217-5
To be in conformity with the contract, the good must:
1 ° Be suitable for the use usually expected of a similar good and, where applicable:
- correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
Article L217-12
The action resulting from the lack of conformity lapses two years after delivery of the goods.
CIVIL CODE
Article 1641
The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer has not acquired it, or has not acquired it. would have given a lower price, if he had known them.
Article 1648
The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
In the case provided for by article 1642-1 , the action must be brought, under penalty of foreclosure, within one year of the date on which the seller can be released from apparent defects or lack of conformity.
APPENDIX 2. - WITHDRAWAL
You have the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the good or the last good in the case of goods ordered by means of a single order and delivered separately.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, letter sent by post, fax or email). You can also complete and send the model withdrawal form on our website www.recycletbois.fr/boutique. If you use this option, we will send you an acknowledgment of receipt of the withdrawal by email without delay.
For the withdrawal period to be respected, it is sufficient that you send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of withdrawal
In the event of your withdrawal from this contract, we will refund all payments received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen, where applicable, a method of delivery other than the cheaper method of standard delivery offered by us), without undue delay and, in any event, no later than 14 days from the day on which we are informed of your decision to withdraw from this contract.
We will process the refund using the same payment method you used for the initial transaction, unless you expressly agree to a different method; in any case, this reimbursement will not incur costs for you.
You must return or return the goods to us without undue delay and, in any event, no later than 14 days after you have communicated your decision to withdraw from this contract to us. This deadline is deemed to have been met if you return the goods before the expiration of the 14-day period.
You will have to bear the direct costs of returning the goods.
Please complete and return this form by email communication [@] recycletbois.fr only if you wish to withdraw from the contract.
FORM MODEL
For the attention of Atelier Recycl'et Bois
Place called Le Repas (LIVRY)
14240 Caumont-sur-Aure
Subject: Withdrawal of a remote purchase (on the internet, by mail order, teleshopping or telephone)
I / We (*) hereby notify / notify you (*) of my / our (*) withdrawal from the contract for the sale of the property (s) below :
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Ordered on (*) / received on (*) : _____________________________________
Name of client (s) : ___________________________________________
Address of client (s): _________________________________________
________________________________________________________________________________
________________________________________________________________________________
Dated : _____________________
Signature of the client (s) (only if this form is notified on paper):
(*) Cross out the unnecessary mention.
In the event of implementation of the legal guarantee of conformity, it is recalled that:
the buyer has a period of 2 years from the delivery of the goods to act;
the buyer can choose between repairing or replacing the goods, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;
the buyer is exempt from providing proof of the existence of the lack of conformity of the goods during the 24 months following delivery of the goods.
In addition, it is recalled that the buyer can decide to implement the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code. In this case, he can choose between the resolution of the sale or a reduction of the price in accordance with article 1644 of the civil code.
The buyer is expressly informed that the seller is not the producer of all of the products presented within the meaning of Law No. 98-389 of May 19, 1998 relating to liability for defective products.