Confidentiality policy and data collection
In accordance with law n ° 78-17 of January 6, 1978 relating to computers, files and freedoms and law n ° 2018-493 of June 20, 2018 relating to data protection, Maxime PAGNON manager of the company Atelier Recycl'et Bois undertakes to respect the confidentiality of personal information collected.
This Confidentiality Policy applies to the website www.recycletbois.fr. It describes how we collect, use, store and protect the personal data of our prospects and customers.
1. Identity and contact details of the data controller
The information collected in the form is recorded in a computerized file by Atelier Recycl'et Bois, a micro-enterprise registered in the Trades Directory under the number 792 845 075 00029 RM14 and whose head office is at Lieu dit Le Repas (LIVRY) - 14240 Caumont-sur-Aure.
2. Data collection
By subscribing to our services or by filling out a contact form on our site (www.recycletbois.fr) you agree that Atelier Recycl'et Bois can collect, process, store and / or use the personal data submitted in accordance with the rules set out below. In any event Atelier Recycl'et Bois only collects personal information about the user for the needs of certain services offered by the site www.recycletbois.fr.
We collect information about you when you:
You register on our website (creation of an account),
Subscribe to our Newsletter,
Place an order using our website,
Fill out the online forms,
Interact with us using social networks,
Contact us by phone, e-mail or post, for example.
Subject to applicable law, we may supplement the personal data we collect with information obtained by third parties who are authorized to share it; for example, information from service providers seeking information or from public sources (for example, for the purpose of prior customer verification: Infogreffe.fr, societes.com, etc.).
If you provide us with personal data concerning a third party, it is your responsibility to ensure that you comply with the applicable regulations on the protection of personal data and in particular your obligations with regard to obtaining the prior consent of individuals. whose personal data you provide us. As such, you must have warned the person concerned and obtained their express consent to provide us with their personal data and have informed them of the way in which we collect, use and store personal data concerning them or invite them to read our Privacy Policy.
Data marked with an asterisk in the questionnaire must be provided. Otherwise, we would not be able to register for the newsletter, establish an estimate / invoice or proceed to validate your order.
We collect the following information:
Marital status: Name and first name, date and place of birth, mobile phone, personal address,
Professional life: Company name, Siret number, APE number, date of creation, address, professional landline telephone, RCS number,
Internet: email address, website address, Facebook address,
Economic and financial information: Turnover, means of payment used in the context of our commercial relationship, payment history,
Connection data,
Products purchased.
3. Purpose of processing and legal basis
The main objective of collecting your personal data is to provide you with a safe, optimal, efficient and personalized experience. The data collected on our website allows us to:
Send our newsletters containing our news and promotions such as last name, first name, email address.
Meet our contractual obligations towards you, and in particular to deliver the orders or for any question relating to your order your reservation, by informing you by SMS or phone call for example
Do you no longer want to be canvassed by phone? You have the possibility of subscribing to a list of opposition to canvassing called BLOCTEL. This device obliges companies to consult this list before carrying out any commercial prospecting by telephone. The Bloctel opposition list is accessible since June 1, 2016. Established by the law of March 17, 2014, known as the "Hamon law", it allows you to register for free on an official list to express your refusal to telephone canvassing, all the useful information (registrations and reports) are on the site www.bloctel.gouv.fr .
Manage the relationship with our customers and prospects.
Provide pre-sales and sales service, and facilitate their operation.
Establish a quote, invoice and collect payments, collect unpaid bills: in the case of drafting a quote / invoice, we will collect the necessary personal data such as name, first name, postal address, telephone number, email address.
Organize direct marketing operations,
Survey our customers,
Improve our offers and website content,
Develop and provide new features, new products.
4. The recipients of the processed data
These data are accessible to the services of Maxime PAGNON, manager of the company Atelier Recycl'et Bois. Certain data is accessible to our transport providers. The data may also be processed by third parties that we have used to carry out payment transactions, such as financial and banking establishments. No personal information is transferred to third parties, free of charge or against payment.
5. Data storage and security
Maxime PAGNON, manager of Atelier Recycl'et Bois, ensures that your data is treated in complete security and confidentiality, including when certain operations are carried out by subcontractors. We ensure the security of your data by taking the technical and structural measures necessary to prevent their illicit or unauthorized processing, loss or destruction. We do our best to protect your personal data to the best of our ability. However, we cannot guarantee the security of your data transmitted to our website via an Internet connection or any other connection. If we have given you (or if you have chosen) a password allowing you to access certain areas of our website, please keep it confidential; we will not share this password with anyone. If you think your account has been hacked, please contact us at the communication email address [@] recycletbois.fr.
Our website hosted by 1 & 1 IONOS SARL France benefits from protection and encrypted transmission of data by SSL security certificate (mentioned by https). Using an SSL certificate has the following advantages:
make sure you are connected to the correct address (www.recycletbois.fr);
encrypted and therefore secure transmission of data;
Long-term improvement in ranking in Google search results and increased speed by using the latest transmission protocol.
A subcontracting agreement has been concluded with 1 & 1 IONOS in order to further protect your personal data. Thanks to this agreement you can legally confirm the security of your data on 1 & 1's servers IONOS Internet SE. Data marked with an asterisk in the questionnaire must be provided. Otherwise, we will not be able to provide you with an appropriate response to your request and / or order. This data is stored on secure servers and only a limited number of people are authorized to access this information.
6. Data retention period
We will keep your personal data for the duration of our commercial relationship and after its expiry, for a period of three years. In cases where we no longer need your personal data, we will destroy it in a secure manner (without sending you any further notice). You can access your data, rectify it, request its erasure or exercise your right to limit the processing of your data. You can withdraw your consent to the processing of your data at any time, object to the processing of your data or exercise your right to the portability of your data.
7. Your rights
As part of your subscription, you also agree that we may contact you by email. By giving us your consent, you retain the right to rectification, the right to be forgotten and / or the right to have your personal data deleted.
In accordance with the Data Protection Act of January 6, 1978 and Law No. 2018-493 of June 20, 2018 relating to the protection of personal data, you have the right to access, rectify and delete data concerning you. You can request the portability of these. You also have the right to object to the processing carried out or to request its limitation.
If you withdraw your consent to the use of your personal data for the purposes set out in our Privacy Policy, we may, as a consequence, no longer be able to provide you with access to all or part of our website.
8. Exercise your rights
To be able to exercise your rights, or for any questions about the processing of your data in this system, you can contact Solveig BERNARD, our data protection officer:
By e-mail: communication [@] recycletbois.fr
By mail: Atelier Recycl'et Bois - Lieu dit Le Repas (LIVRY) - 14240 Caumont-sur-Aure, France.
You can unsubscribe at any time by clicking on the unsubscribe links located at the bottom of our e-mails or on request at the address: communication [@] recycletbois.fr.
Any request to exercise your rights must be accompanied by a photocopy of proof of identity. A response will be sent to you within one month of receiving your request. If your exchanges with us have not been satisfactory, you have the possibility to lodge a complaint with the National Commission for Computing and Liberties (CNIL), the supervisory authority in charge of compliance with data obligations. of a personal nature in France. Visit the cnil.fr website for more information on your rights.
9. Copyright & Copyright
Our entire website and each of its elements taken separately are subject to French and international copyright law and more broadly to intellectual property (including in particular protection under copyright, rights of trademarks, database law, etc.). Reproduction of all or part of this site on any medium whatsoever is strictly prohibited without the express authorization of the director of the publication. Any other use is subject to our prior agreement and must in this case bear a clear and legible mention of the source, for example: "Source: Maxime PAGNON manager of the company Atelier Recycl'et Bois - All rights reserved".
10. Newsletter and marketing emails
An unsubscribe link should be included in every newsletter and marketing email you send through our platform. For those who have expressly chosen to receive our Atelier Recycl'et Bois newsletter, you can easily unsubscribe by following the unsubscribe links in each of these e-mails or by contacting us directly.
11. Email statistics
Without this being systematic, we can analyze and track click-through rates and the number of emails sent in order to measure the performance of your email campaigns.
12. Other sites and social networks
If you follow a link from our website to another site or service, this Privacy Policy is no longer applicable. We are not responsible for the personal data processing practices of third party sites or services and we encourage you to read the privacy policies posted on the sites or services concerned.
13. Cookie Information
When you visit our website, information relating to your browsing may be saved in "Cookies" files installed on your terminal, subject to your choices regarding cookies. The purpose of these cookies is to provide you with personalized service, to improve the use of our sites, applications and services, to optimize your browsing experience and to offer you offers tailored to your areas of interest.
If you refuse the registration of cookies in your terminal, or if you delete those already registered, you will no longer be able to benefit from a certain number of features offered by our site, or not optimally. For example, we will no longer be able to recommend products to you based on your browsing on the site. To find out more about cookies and their management, we invite you to consult the website of the National Commission for Computing and Liberties: http://www.cnil.fr/vos-droits/vos-traces/les -cookies /, or the “Help” option in your browser menu.
In general, Atelier Recycl'et Bois does not use cookies to improve and personalize the site and / or measure its audience.
14. Modification of the privacy policy
Atelier Recycl'et Bois reserves the right to modify this Confidentiality Policy at any time, in particular in application of the changes made to the laws and regulations in force. Any changes made will be notified to you via our website or by e-mail, as far as possible at least thirty (30) days before they come into effect. We recommend that you check these rules from time to time to stay informed of our procedures and rules regarding your personal information.